{"id":40,"date":"2026-07-14T05:36:52","date_gmt":"2026-07-14T03:36:52","guid":{"rendered":"https:\/\/cuzcotrips.com\/en\/faq\/"},"modified":"2026-07-14T05:36:52","modified_gmt":"2026-07-14T03:36:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/cuzcotrips.com\/en\/faq\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<div class=\"wptbt-faq-wrapper w-full\" style=\"margin-left: calc(50% - 50vw); margin-right: calc(50% - 50vw); width: 100vw; max-width: 100vw;\">        <div class=\"wptbt-faq-container py-16 md:py-20 lg:py-24 relative reveal-item opacity-0 translate-y-8\" style=\"background-color: #f8fafc; color: #424242;\">\r\n            <!-- Onda decorativa superior (opcional) -->\r\n                            <div class=\"absolute top-0 left-0 right-0 z-10 transform rotate-180\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1440 100\" preserveAspectRatio=\"none\" class=\"w-full h-16 md:h-20\">\r\n                        <path fill=\"white\" d=\"M0,85.7L20,75.4C40,65.1,80,44.6,120,33.9C160,23.2,200,22.4,240,28.6C280,34.8,320,48.1,360,50C400,51.9,440,42.5,480,39.8C520,37.2,560,41.3,600,48.3C640,55.2,680,65,720,62.3C760,59.5,800,44.2,840,41.9C880,39.7,920,50.5,960,54.3C1000,58.2,1040,55.2,1080,58.2C1120,61.1,1160,69.9,1200,73.3C1240,76.8,1280,74.9,1320,70.9C1360,67,1400,61,1420,58L1440,55L1440,100L1420,100C1400,100,1360,100,1320,100C1280,100,1240,100,1200,100C1160,100,1120,100,1080,100C1040,100,1000,100,960,100C920,100,880,100,840,100C800,100,760,100,720,100C680,100,640,100,600,100C560,100,520,100,480,100C440,100,400,100,360,100C320,100,280,100,240,100C200,100,160,100,120,100C80,100,40,100,20,100L0,100Z\"><\/path>\r\n                    <\/svg>\r\n                <\/div>\r\n            \r\n            <div class=\"container mx-auto px-4\">\r\n\r\n                <!-- Encabezado de la secci\u00f3n - Estilo consistente con otros bloques -->\r\n                <div class=\"text-center mb-12 md:mb-16\">\r\n                    <span class=\"block text-lg italic font-medium mb-2\" style=\"color: #F59E0B;\">\r\n                        Resolvemos las dudas m\u00e1s comunes sobre nuestros tours y servicios                    <\/span>\r\n                    <div class=\"relative inline-block\">\r\n                        <h2 class=\"text-3xl md:text-4xl lg:text-5xl fancy-text font-medium mb-4\">\r\n                            Preguntas Frecuentes                        <\/h2>\r\n                        <span class=\"absolute bottom-0 left-0 w-full h-1\" style=\"background-color: #F59E0B; transform: scaleX(0.3); transform-origin: center;\"><\/span>\r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                <!-- Acorde\u00f3n de FAQ -->\r\n                <div class=\"max-w-3xl mx-auto\" id=\"faq-accordion-6a69eff636e10\">\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-0\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-0\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfQu\u00e9 incluyen los tours?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-0\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-0\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    Cada tour incluye detalles espec\u00edficos en su descripci\u00f3n. Generalmente incluimos transporte, alojamiento, algunas comidas, gu\u00eda profesional biling\u00fce, todas las entradas necesarias y seguro b\u00e1sico de viaje. Los tours premium incluyen equipos especializados.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-1\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-1\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfSe requiere seguro de viaje?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-1\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-1\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    Altamente recomendado para todas las actividades de aventura. Ofrecemos seguros especializados seg\u00fan tu destino y actividades planificadas. Nuestro equipo te ayudar\u00e1 a elegir la cobertura adecuada.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-2\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-2\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfCu\u00e1l es la pol\u00edtica de cancelaci\u00f3n?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-2\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-2\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    Cancelaciones con 30+ d\u00edas de anticipaci\u00f3n: reembolso del 90%. Entre 15-29 d\u00edas: 50%. Menos de 15 d\u00edas: no reembolsable, salvo por emergencias m\u00e9dicas documentadas. Consulta t\u00e9rminos espec\u00edficos por tour.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-3\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-3\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfProporcionan equipos para trekking?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-3\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-3\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    S\u00ed, incluimos equipos b\u00e1sicos de trekking (bastones, capas de lluvia, botiqu\u00edn grupal). Equipos premium como sleeping bags de alta monta\u00f1a, carpas t\u00e9cnicas y crampones pueden alquilarse.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-4\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-4\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfHay descuentos para grupos?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-4\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-4\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    S\u00ed, ofrecemos descuentos progresivos: 4-7 personas (5% desc.), 8-11 personas (10% desc.), 12+ personas (15% desc.). Grupos corporativos y familias tienen tarifas especiales.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-5\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-5\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfQu\u00e9 pasa si el clima no acompa\u00f1a?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-5\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-5\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    Tenemos planes alternativos para cada tour. En casos de clima extremo que impida la actividad principal, ofrecemos tours alternativos o reembolso parcial seg\u00fan las circunstancias.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-6\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-6\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfLos gu\u00edas hablan otros idiomas adem\u00e1s del espa\u00f1ol?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-6\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-6\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    S\u00ed, todos nuestros gu\u00edas principales son biling\u00fces (espa\u00f1ol-ingl\u00e9s). Tambi\u00e9n contamos con gu\u00edas que hablan portugu\u00e9s, franc\u00e9s y alem\u00e1n para grupos espec\u00edficos.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"faq-item mb-4 rounded-lg overflow-hidden border border-gray-200 bg-white\">\r\n                            <h3>\r\n                                <button\r\n                                    class=\"faq-question w-full text-left p-5 relative pr-12 font-medium text-lg flex items-center transition-colors duration-300 hover:text-[#F59E0B]\"\r\n                                    id=\"faq-faq-accordion-6a69eff636e10-7\"\r\n                                    aria-expanded=\"false\"\r\n                                    aria-controls=\"answer-faq-accordion-6a69eff636e10-7\">\r\n                                    <span class=\"faq-icon flex-shrink-0 mr-4 w-6 h-6 rounded-full grid place-items-center\" style=\"background-color: #F59E0B;\">\r\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-white\" viewBox=\"0 0 20 20\" fill=\"currentColor\">\r\n                                            <path fill-rule=\"evenodd\" d=\"M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z\" clip-rule=\"evenodd\" \/>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>\u00bfC\u00f3mo es la comida durante los tours?<\/span>\r\n                                <\/button>\r\n                            <\/h3>\r\n                            <div\r\n                                id=\"answer-faq-accordion-6a69eff636e10-7\"\r\n                                role=\"region\"\r\n                                aria-labelledby=\"faq-faq-accordion-6a69eff636e10-7\"\r\n                                class=\"faq-answer px-5 pb-5 pt-0 hidden\"\r\n                                style=\"padding-left: 61px;\">\r\n                                <div class=\"prose max-w-none\">\r\n                                    Ofrecemos cocina local aut\u00e9ntica preparada por chefs especializados en alta monta\u00f1a. Adaptamos men\u00fas para vegetarianos, veganos y restricciones alimentarias. Siempre incluye opciones nutritivas y energ\u00e9ticas.                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                    <\/div>\r\n\r\n                <!-- Bot\u00f3n opcional para m\u00e1s informaci\u00f3n -->\r\n                                    <div class=\"text-center mt-12\">\r\n                        <a href=\"#contact\" class=\"inline-block px-8 py-3 rounded-sm text-white font-medium transition-all duration-300 hover:shadow-lg\" style=\"background-color: #F59E0B;\">\r\n                            \u00bfTienes m\u00e1s preguntas?                        <\/a>\r\n                    <\/div>\r\n                            <\/div>\r\n\r\n            <!-- Onda decorativa inferior (opcional) -->\r\n                            <div class=\"absolute bottom-0 left-0 right-0 z-10\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1440 100\" preserveAspectRatio=\"none\" class=\"w-full h-16 md:h-20\">\r\n                        <path fill=\"white\" d=\"M0,85.7L20,75.4C40,65.1,80,44.6,120,33.9C160,23.2,200,22.4,240,28.6C280,34.8,320,48.1,360,50C400,51.9,440,42.5,480,39.8C520,37.2,560,41.3,600,48.3C640,55.2,680,65,720,62.3C760,59.5,800,44.2,840,41.9C880,39.7,920,50.5,960,54.3C1000,58.2,1040,55.2,1080,58.2C1120,61.1,1160,69.9,1200,73.3C1240,76.8,1280,74.9,1320,70.9C1360,67,1400,61,1420,58L1440,55L1440,100L1420,100C1400,100,1360,100,1320,100C1280,100,1240,100,1200,100C1160,100,1120,100,1080,100C1040,100,1000,100,960,100C920,100,880,100,840,100C800,100,760,100,720,100C680,100,640,100,600,100C560,100,520,100,480,100C440,100,400,100,360,100C320,100,280,100,240,100C200,100,160,100,120,100C80,100,40,100,20,100L0,100Z\"><\/path>\r\n                    <\/svg>\r\n                <\/div>\r\n                    <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":0,"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"wp:attachment":[{"href":"https:\/\/cuzcotrips.com\/en\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}